Quality Service

Haven Fire and Safety operate an ISO 9001-2000 accredited quality management policy and are committed to providing quality service to our Clients.

Our Quality Policy is as follows:
Haven Fire and Safety is committed to all aspects of Quality where the objective is complete Customer satisfaction. We believe our product range offers significant advantages to our customers since we only deal with products, which have been proven throughout the world.

However, in order to maintain our position as the market leader, product quality can only be considered as one aspect of our commitment. We have developed a comprehensive Business Strategy, which demands the following:

• Meticulous search for the best and most consistent suppliers
• Qualified and highly motivated staff in whom we will invest time and effort to improve their knowledge and effectiveness
• Investment in the best available technology and facilities
• Stringent Quality Control & Inspection at all stages in our process
• Strict adherence to all legal, statutory and safety regulations

Our facilities can provide full technical support to all our current and future customers so that they can capitalise on the advantages of our product range.

We have developed and will continuously improve our Management System, based on the requirements of ISO 9001:2000, which will provide a safe platform for all our Quality objectives.

We will not compromise on quality or safety in any aspect of our business.