profile / Quality Service

QHSE

Haven Fire and Safety operate an ISO 9001-2015, ISO 14001:2015 and ISO 45001:2018 certified management system and are committed to providing the highest level of quality and services to our Clients.

Our QHSE Policy is as follows:

The company’s vision is to maintain its position as one of the leading organizations in accordance with our scope of work – Integrated System for Fire & Gas Detection & Fire Fighting, Supply, Maintenance, Testing, Commissioning, Servicing and Installation. The company objectives are summarized as below:

1. To maintain the highest standards of workmanship which consistently satisfy or exceeds the requirements of client, and to consistently deliver the highest level of services in a timely and cost effective manner.
    

2. To assess and improve client perception with regard to HAVEN FIRE & SAFETY’s service levels.
    

3. To innovate advanced methods of design, supply, installations and commissioning of the fire suppression systems, whilst ensuring safe system of work with minimal impact to the environment.
    

4. To provide continual staff and employee training in order to ensure personnel development, with particular emphasis on matters concerning Quality, Health Safety and Environment.
    

5. To invest in plant and equipment, information technology and information security based upon technological developments.
    

6. To continually monitor specific objectives that have been set to maintain the standards for acceptable behavior and business practices. In particular, objectives have been set to achieve reductions in nonconformities, improvements in customer satisfaction levels in process performance levels, and supplier and sub-contractor performance and in prevention of injury and ill health.